Important Official Server Reboot Thread

Discussion in 'Announcements' started by Gix, Apr 15, 2011.

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  1. Gix

    Gix Innovate, Don't Imitate Founder

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    All server maintenances and reboots will be announced in this thread.


     
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  2. Gix

    Gix Innovate, Don't Imitate Founder

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    Short maintenance of 5-10 minutes to apply the OS updates on another 3 dedicated servers. If any of your gameserver that you play on is offline, be patient as the reason is shown above
     
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  3. Gix

    Gix Innovate, Don't Imitate Founder

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    Applied some OS updates over two 4 dedicated servers that are holding different game servers

    All affected gameservers are back online
     
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  4. Gix

    Gix Innovate, Don't Imitate Founder

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    Planned Maintenance

    Since there are some ongoing repairments announced by the DataCenter, 6 of our dedicated servers will be moved into a new room until the workers are done with the planned maintenance.

    So most of our gameservers will be offline for several hours (probably up to 4-6 hours max) until they are being moved and by tonight we'll have them back in the location under construction at the moment.

    I will update this thread when everything is back up, until then you may play arcade games, fps games or any other unaffected gameserver by the planned maintenance
     
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  5. Gix

    Gix Innovate, Don't Imitate Founder

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    Updated

    Most of our gameservers will be offline for several hours (probably up to 4-6 hours max) until the work planned inside the room where our dedicated servers are hosting and by tonight we'll have them back online.
     
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  6. Gix

    Gix Innovate, Don't Imitate Founder

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    The new vent system has been installed. It lasted a bit longer than expected but it's for the datacenter benefit and same time for us since a better ventilation system means longer life for dedicated servers components and less planned maintenances.

    Planned Maintenance 100% Completed

    All servers back online

    Thank you for your patience
     
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  7. Gix

    Gix Innovate, Don't Imitate Founder

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    There was a small network downtime of about 10 minutes. Everyting is back to normal
     
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  8. Gix

    Gix Innovate, Don't Imitate Founder

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    A maintenance is ongoing on some of our servers. Our tech team is trying to finish as soon as possible.

    Until then you may join our other online games or play Arcade on our forum

    Thank you
     
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  9. Gix

    Gix Innovate, Don't Imitate Founder

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    Problem fixed ultra fast. Thank you for your patience

    Affected servers are back online
     
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  10. Gix

    Gix Innovate, Don't Imitate Founder

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    Short reboot on all our servers due to usage overload. We need to refresh everything and delete old logs.

    This should take around 5 minutes
     
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  11. Gix

    Gix Innovate, Don't Imitate Founder

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    Maintenance over.

    All sistems are online, thank you for your patience
     
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  12. Gix

    Gix Innovate, Don't Imitate Founder

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    We're experiencing some technical problems on the datacenter side with some of our servers hosted in Germany. In case the gameserver you are playing on is offline, please be patient
     
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  13. Gix

    Gix Innovate, Don't Imitate Founder

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    there was an attack to the subnet. The problem was solved and the server is reachabale.
     
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  14. Gix

    Gix Innovate, Don't Imitate Founder

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    Seems the is an outage at the hosting company so please be patient until it's fixed.
    It's not an isolated, but a general situation as other hosted servers at the company seems to be offline, as well as their website.
     
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  15. Gix

    Gix Innovate, Don't Imitate Founder

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    The issue was fixed ultrafast by the hosting company
     
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  16. Gix

    Gix Innovate, Don't Imitate Founder

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    There was a connectivity problem for about 5 seconds which caused you a disconnect. Informed the DC techs and replied within seconds with the following


    It's working fine now
     
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  17. Gix

    Gix Innovate, Don't Imitate Founder

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    Some of our servers are offline for new HDD and RAID upgrade. Be patient
     
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  18. Gix

    Gix Innovate, Don't Imitate Founder

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    According to our host emailing, few hundred customers had the same connectivity problem that we had.


    Even if they provided top support i've asked them to reassure their clients for 99.99% uptime in the coming months or they will suffer the consequences so i'm pretty sure they took this seriously and we won't have such problem in the coming years.


    All services are back to normal since few hours ago.
     
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  19. Gix

    Gix Innovate, Don't Imitate Founder

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    A reboot was performed today for some of our gameservers to refresh settings and delete some old logs.
     
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  20. Gix

    Gix Innovate, Don't Imitate Founder

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    Seems there is an issue with the USA dedicated servers that we host so please be patient until the provider fixes the problem.

    Also it seems more of their servers are affected so they should fix this as fast as possible. Probably a really large attack is leaking through their secureport platform or an outage is causing this.



    The issue has been solved
     
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